Your Data. Your Trust. Our Responsibility.
At Indiaserv.com, your privacy is a top priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and share your data.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the site.
1. 📄 Information We Collect
We collect the following types of information when you interact with our website or services:
a) Personal Information:
- Full Name
- Email Address
- Mobile Number
- Shipping/Billing Address
- Payment Details (via secure payment gateways)
- Business/Brand Details (for service providers)
b) Technical Data:
- IP Address
- Device Information
- Browser Type
- Time and Date of Access
- Location Data (if allowed)
c) Usage Data:
- Pages Visited
- Services Browsed
- Orders Placed
- Reviews/Feedback Submitted
We use cookies and similar tracking technologies to enhance your browsing experience.
2. 🎯 How We Use Your Information
We use your data for:
- Processing orders and payments
- Delivering services and physical products
- Creating and managing your user account
- Improving user experience and website performance
- Sending updates, promotions, or newsletters (you can opt out anytime)
- Resolving disputes, verifying identities, and preventing fraud
- Legal compliance and enforcement of our Terms of Service
We do not sell or rent your personal information to any third party.
3. 🧾 Payment & Security
All payment transactions are securely processed via trusted third-party gateways like Razorpay, Paytm, etc. We do not store your card or bank details on our servers.
We use SSL encryption, secure firewalls, and strict access controls to keep your information safe.
4. 📤 Sharing Your Information
We may share your data only with:
- Delivery partners (for e-commerce orders)
- Service providers (to fulfill digital service orders)
- Payment gateways (to process your transactions)
- Law enforcement agencies, if required by law
All third-party services we work with are required to follow strict privacy and security practices.
5. 🧑💼 Service Provider & Seller Data
If you register as a seller/service provider on Indiaserv:
- Your profile, name, portfolio, and services will be publicly visible to potential buyers
- We may use your profile data for marketing and promotions, but never without your consent
- Your payment and tax details are securely stored for compliance purposes and payouts
6. 🍪 Cookies & Tracking
We use cookies to:
- Recognize repeat visitors
- Remember login details
- Track usage analytics (via tools like Google Analytics)
- Personalize your browsing experience
You can control or disable cookies through your browser settings. However, some features may not function properly without them.
7. 👶 Children’s Privacy
Indiaserv.com is intended for users 18 years and older. We do not knowingly collect data from children under 18. If such data is discovered, it will be promptly deleted.
8. 📝 Data Retention
We retain your data only as long as needed:
- For the purposes mentioned in this policy
- As required by law (for tax, audits, etc.)
- Until your account is deleted (you may request deletion at any time)
9. ⚖️ Your Rights
You have the right to:
- Access and review your personal data
- Edit or update your information
- Request deletion of your account and data
- Withdraw consent for promotional emails
- File a complaint regarding data misuse
To exercise any of these rights, contact us at:
📧 support@indiaserv.com
10. 🌐 International Users
If you’re accessing Indiaserv from outside India, please note that your data may be transferred to and processed in India, where our servers and teams are located.
11. 🔄 Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised “Last Updated” date. You are encouraged to review it regularly.
Last Updated: 21 May 2025
12. 📩 Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or your personal data, please reach out to:
Indiaserv.com – Customer Privacy Support
📧 Email: support@indiaserv.com
🌐 Website: www.indiaserv.com
At Indiaserv, your trust means everything to us.
We promise to keep your data safe, private, and used only for your benefit.