Welcome to Indiaserv.com – Please Read These Terms Carefully
These Terms and Conditions (“Terms”) govern your use of Indiaserv.com (the “Website”, “we”, “our”, or “us”). By accessing, browsing, or registering on this website, you agree to be legally bound by the following terms, as well as our Privacy Policy, Return & Refund Policy, and any other policies listed on the website.
If you do not agree with these Terms, please do not use Indiaserv.com.
1. 🧑💼 User Eligibility
To use this platform, you must be:
- At least 18 years old
- Capable of entering into a legally binding contract
- Using the site for lawful purposes only
By registering or placing an order, you confirm that the information you provide is accurate and up to date.
2. 🛍️ Platform Usage
Indiaserv.com is a digital marketplace that allows:
- Service Providers (creators, freelancers, professionals) to list and sell digital services
- Customers to browse and purchase listed services or physical products
- Buyers to purchase professional e-commerce products
We reserve the right to refuse service, block users, or terminate accounts at our sole discretion, particularly if we suspect fraudulent activity, abuse, or violation of these Terms.
3. 🛠️ Service Listings & Seller Responsibility
- Service Providers are responsible for the accuracy, quality, and delivery of their listings.
- By listing a service, the seller agrees to fulfill the service within the promised time.
- Sellers must not post misleading descriptions, plagiarized content, or copyrighted material without permission.
- Indiaserv does not guarantee any specific results and is not liable for disputes arising from buyer-seller communications. However, we will mediate to the best of our ability.
4. 📦 Product Listings & Delivery
- E-commerce products are listed with full descriptions, images, pricing, and return eligibility.
- Estimated delivery times are shared during checkout and may vary based on location or courier availability.
- Customers are expected to inspect packages upon delivery and report any damage or discrepancies within 7 days.
5. 💳 Payments & Transactions
- All transactions on Indiaserv.com are processed securely via trusted payment gateways.
- Payments for digital services may be held in escrow until service completion or buyer confirmation.
- In the case of Cash on Delivery (COD) orders, refunds will be processed via UPI or bank transfer after product return and verification.
6. 🔁 Returns, Cancellations & Refunds
Please refer to our Return & Refund Policy for complete details.
In summary:
- Physical Products: Returnable within 7 days if damaged, defective, or not as described.
- Digital Services: Refunds are issued only if the service is not delivered, not as described, or canceled before work begins.
We reserve the right to reject refund requests that don’t meet eligibility.
7. 🔐 Privacy & Data Protection
Your data is safe with us. We follow strict data protection measures in compliance with Indian IT laws. For more details, refer to our Privacy Policy.
We may send you promotional emails and updates, which you can opt out of anytime.
8. 🚫 Prohibited Activities
You agree not to:
- Post or transmit harmful, offensive, or illegal content
- Impersonate another user or provide false information
- Attempt to hack, disrupt, or compromise the security of the platform
- Use the site for pyramid schemes, spam, or misleading promotions
Violations will lead to immediate account suspension and potential legal action.
9. 📝 Intellectual Property
All content on Indiaserv.com — including logos, icons, banners, service categories, and original content — is the property of Indiaserv or its content partners and protected under applicable IP laws.
Unauthorized use or duplication is strictly prohibited.
10. ⚖️ Limitation of Liability
Indiaserv acts as an online marketplace and is not liable for:
- Direct transactions between users and sellers
- Losses caused by inaccurate listings or service delays
- Damage to products during third-party shipping
Our maximum liability under any circumstance is limited to the value of the transaction in question.
11. 📅 Modifications to Terms
We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting. You are encouraged to check this page regularly.
Continued use of Indiaserv.com after changes means you accept the updated Terms.
12. 📩 Contact Us
For any questions, issues, or legal concerns:
Email: support@indiaserv.com
Customer Support Hours: Mon–Sat, 10 AM – 6 PM (IST)
By using Indiaserv.com, you agree to these Terms & Conditions.
We’re here to create a safe, productive, and inspiring platform for everyone — let’s build the future of work together.